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Return Policy
HomeReturn Policy
 
RETURN POLICY:
Since the nature of our products are custom made and one of a kind based upon your personalization requests, returns are only accepted under the following conditions:

1. The product arrives damaged
2. The product arrives defective
3. There is a mistake in the personalization due to error by Crowning Customs.
(Please note: We will customize your products based on your requests. If there is a mistake in the information sent to us by you, Crowning Customs will not be responsible for reprints or re-manufacturing of the product.)

If you need to return an item, please contact us at:
returns@crowningcustoms.com

Please be sure to include the following in your email:

1. Order Number
2. Product # and description
3. Reason for return
4. Contact Information